Your privacy is important to us. By participating in the Council of Better Business Bureau's BBBOnLine Privacy Program we have made a commitment to meet the programs' strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at http://www.bbbonline.org.

Below is a full disclosure of the information we collect and how it is used.

Cookies

Currently ShopElkay.com gathers customer information to improve our website, to enhance your online shopping experience. We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses ShopElkay.com. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at ShopElkay.com if we cannot recognize you, we want you to be aware that these tools exist.

When you make a purchase from ShopElkay.com, we will ask for personal information such as name, address and credit card information. This information is stored in a highly secured database, only accessible to our administrator with access rights to this information. User's credit card information is transferred over the most state of the art Secure Socket Layer (SSL) line. This ensures your information is encrypted and cannot be read by any Internet user. The secure mode begins upon ordering. To check to make sure that information is encrypted, a tiny padlock icon will appear at the bottom of your browser, letting you know information is being sent over a secured connection.

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share customer information under any circumstance.

Registration

In order to identify who you are, we suggest that you register and log-in when you visit our site.

This allows us to provide you with your "Order Status" and other information that is uniquely yours.

What information we collect

When you choose to place an order with us, you must log in, so that we can identify who you are. As a newcomer, you must register for future identification. The registration page asks you to enter your name, a user ID, a password, and your e-mail address. You can update this information at any time by clicking on the "my account" link at the bottom of every page and selecting "modify account information."

Placing an order

When you decide to place an order, you are asked to complete an order form. The order form requires your name, billing and shipping address, credit card number and expiration date. You should also include other information fields such as your telephone number, to allow us to contact you regarding your order if necessary. This information is used to make your shopping experience with us as smooth and pleasant as possible. We do not share this information with anyanyone.

Links

This site contains links to other related sites. ShopElkay is not responsible for the privacy practices, security, or content of such Web sites.

Security

The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.

ShopElkay.com has also obtained a digital certificate from Verisign, Inc., a leading provider of Internet trust services.

When visiting a page on our site that includes any of your personal information, you will see on the bottom of your browser window, an icon of a closed lock or an unbroken key (depending upon your browser), this indicates that you have successfully connected with our secure server.

To authenticate the security of your connection before submitting any of your personal information, you can double click on the icon to display our digital certificate.

Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you contact us by phone, or Fax your order to us.

If Security or privacy is still of concern to you

Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. Keep in mind however that you have a number of alternate choices available for doing business with ShopElkay.

• You can order on-line without sending your credit card number over the Internet. Just complete our on-line order form, print, and fax it to us.
• If you prefer, you can always call us at 866-343-0020 and place your order by telephone.

If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this web site, you can contact webmaster@shopelkay.com.